Privacy Policy

We at Native Spun respect your right to privacy, and we have created the Privacy Policy below to help you understand how your personal information is collected, used and shared when you visit or make a purchase from www.nativespun.com (the Site). By visiting the Site, you accept these privacy policies.

INFORMATION THAT IS AUTOMATICALLY COLLECTED

When you visit the Site, information is automatically collected about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We use this automatically collected information to better target our messaging and to enhance your experience.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. When we talk about “Personal Information” in this Privacy Policy, we are talking both about both information you provide willingly and that automatically collected.

HOW WE USE YOUR PERSONAL INFORMATION

We use the information you provide to fulfill any orders placed through the Site. This includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you about your order

  • Screen our orders for potential risk or fraud

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the automatically collected information to help us screen for potential risk and fraud, and more generally to improve and optimize our Site. By generating analytics about how our customers browse and interact with the Site, we can create a better user experience as well as assess the success of our promotional campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties as necessary and legally allowed.

For example,

  • We use Square to process orders. You can read more about how Square uses your information here: https://squareup.com/us/en/legal/general/buyer-features

  • We use Google Analytics to help us understand how our customers use the Site to create a more compelling user experience. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

  • If you don’t want to participate in this type of marketing research, you can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

  • Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at nativespun@nativespun.com or by mail using the details provided below:

2053-B Willow Springs Lane, Burlington, NC, 27215, United States